Shipping Information

When We Ship

We will ship your order as soon as we can. We normally ship out the next working day following your order but sometimes this is not possible. If there are delays we will always try to let you know. Once your order has been shipped and you have received your tracking number then UK deliveries should take place the following day. Please see your tracking information for specific details.

If your order was placed on a product launch day or during a promotion coupon campaign we’ll do our best to dispatch within 3 working days.

We really appreciate your understanding that we’re a small business and dispatching on weekdays only from our fulfilment partner warehouse really helps us keep our overhead costs down and lets us put more into our products.

Where We Ship

We ship to most countries at the cost charged by our courier:

United Kingdom – Standard Delivery* (except Highlands & Islands – 2 days) £7.50

Standard Delivery is a next day service within the UK which usually means the day following the shipping date. When we ship out, we will send you your tracking number and your delivery should happen the following working day.

Overseas Shipping

Overseas deliveries take approximately 3-5 working days. We cannot be responsible for any delays to deliveries caused by customs and customers are solely responsible for any taxes and/or duties payable upon entry to your country of residence.

Shipping prices are subject to change and COVID 19 related delays. We are currently reporting good shipping times for most destinations.

For cost of shipping to your country just add the boots to your basket and the amount will be automatically calculated depending on shipping address.

Returns & Exchanges

See our Returns & Exchanges policy here.